Health Connections have relaunched the Stay Connected project in partnership with “We all matter Eh” to ensure that the elderly, isolated and vulnerable have access to tablets and iPads, Wi-Fi devices and support to use them.

About Stay Connected

The Stay Connected initiative offers older and vulnerable (shielding) islanders access to a tablet or iPad and Wi-Fi devices to connect to family, friends and groups during periods of isolation. 

This project was hugely successful during the first lockdown but continues to support those in need to this day.

Whether it be regular video calls, check-in messages, booking appointments (or the Health Connections Community Transport Service to take them there), or simply keeping minds sharp with entertainment, news, brain training and mindfulness, no-one in our community should feel isolated due to lack of technology or access to vital online resources such as The Health Connections Directory.

We have been overwhelmed by the level of demand from individuals, care homes, supported living and the hospital. This has been matched by significant support by businesses, groups, funders and individuals. You can view a list of our partners and contributors here.

How does it work?

  1. Contact us via stayconnected@healthconnections.gg, call our office on 01481 227470 or pop into one of our town shops to express interest.
  2. We will ask you to fill out a form with your contact details and specific requirements (this can be done on behalf of someone else, e.g in case of referral).
  3. Health Connections will select a suitable loan device based on your needs and ability and have it ready for pick up from our Market Square shop or Le Bordage head office. We can arrange delivery during periods of self isolation.
  4. Our co-ordinator will check that you have everything you need to be able to use the device confidently, including learning support in person or over the phone.
  5. The device is yours to use on a rolling 3 month contract; our project coordinator will be in touch every 3 months to make sure you are enjoying your new technology, making the most of its features and to assist with learning where needed.

If you would like to donate any working devices to our initiative or enquire about getting one yourself or for a loved one, please e-mail stayconnected@healthconnections.gg or call 01481 227470.

Please view some of the wonderful testimonials from our recipients of the cause below –

“I am one of the biggest technophobes around however I am very much looking forward to embracing the technology, contacting friends and exploring Health Connections further. I am already linking up for a Friday evening zoom quiz and Saturday evening zoom bingo with different groups of friends. Thank you again for offering this service which really is a lifeline for me.” 

– Jane H

When I rang my elderly mum via WhatsApp from the UK, we saw each other for the first time in almost a year (and she was pleased to have answered the call by herself). We have not had a chat together where we can see one another since I was in Guernsey Christmas 2019. Thank you so much for organising it, it was great. Fingers crossed she will enjoy it and keep trying. Thank you. 

– Mary C

Ellen is one of many extremely isolated individuals on the island due to her often incapacitating mental health issues. Ellen, who has no means to afford her own devices or WiFi, currently uses one of our tablets to research self-help and wellbeing on the island relating to her illnesses, rekindle her creative writing and build her confidence. In her own words – ‘The tablet has created a sense of purpose, it makes me want to get out of bed and gives me routine. I have been typing everything up instead of writing by hand like usual which takes me ages’.

– Ellen B

Although Pat was a relatively experienced tech user for her generation, she attended one of our free Stay Connected drop-ins with questions on cyber security. Pat was shown how to identify whether e-mails in her inbox are phishing scams and spam and narrowly avoided setting herself up for trouble with very genuine-looking requests from her ‘bank’. Needless to say, Pat left the session feeling relieved and much more confident in using e-mail.

– Pat M

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