Steps have been taken to support those who need to make claims under the existing sickness benefit provision, in line with guidance from Public Health Services.

Individuals who are self-isolating following Public Health advice DO NOT need to see their GP or provide a medical certificate (sick note) to make a claim for sickness benefit.

As long as an individual is following Public Health advice, they can make a claim by contacting Incapacity Benefits on tel 01481 732507 or at Social Security will be taking claims digitally wherever possible so that claims can be made while self-isolating.

These kind of claims will generally only be valid for 14 days or until the individual receives a negative test result for COVID-19.

If an individual does not have any symptoms that would prevent them from working and is supported to work while self-isolating by their employer, for instance at home on a laptop, they will not be eligible for sickness benefit.